SharePoint Search Errors-Event ID-3083

 

 

Today when I tried to install the .NET Framework 3.5 security updates, I got the following errors in the event log:

 

Event Type: Warning

Event Source: Office Server Search

Event Category: Gatherer

Event ID: 2436

Date: 8/2/2010

Time: 1:59:12 AM

User: N/A

Computer: MOSSSERVER

Description:

The start address http://MOSSSERVER cannot be crawled.

 

Context: Application ‘SharedServices1′, Catalog ‘Portal_Content’

 

Details:

 Access is denied. Check that the Default Content Access Account has access to this content, or add a crawl rule to crawl this content. (0×80041205)

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

 

When you start to analyse these errors  you will find a Knowledge base article on the Microsoft homepageKB887993. Within this article they describe authentication issues to access web pages.

Use the second method to apply following registry key

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa]
“DisableLoopbackCheck”=dword:00000001

 

When you applied above registry value you get a second error within your event log:


 

Event Type: Error

Event Source: Windows Search Service

Event Category: Gatherer

Event ID: 3083

Date: 8/2/2010

Time: 10:08:23 AM

User: N/A

Computer: MOSS SERVER

Description:

The protocol handler Search.Mapi2Handler.1 cannot be loaded. Error description: Class not registered.

 

Event Type: ErrorEvent Source: Windows Search ServiceEvent Category: Gatherer Event ID: 3083Date: 8/2/2010Time: 10:08:23 AMUser: N/A Computer: MOSSSERVER Description: The protocol handler Search.Mapi2Handler.1 cannot be loaded. Error description: Class not registered.

 

What for a strange error. It seems that the search class is not registered yet. If you take a closer look within the “Component services” you find a discrepancy. If you search for osearch and check the permission entries you will see that you don’t have permission entries for your Index / Service account from your MOSS farm. You may miss the “WSS_Admin_WPG” and “WSS_WPG group” too.

If you take a look within your central administration now you will see that the search is running. But if you open your service manager you see that the service is stopped.

The simple resolution is to start the service from your search. You can do that on command line.

stsadm -o osearch -action start

 

That’s all. It seems if you start the service that all security information on the object will be set correctly.

It disappointing me that if you upgrade the .NET Framework to a higher version, what is good for your workflow functionality that you run in problems like that. Hopefully this would help someone and save some time.

For more information about the osearch commands check the technet article Osearch: Stsadm operation (Office SharePoint Server).

Filed Under: FAST SearchMicrosoft UpdatesSharePoint 2010SharePoint AdministrationSharePoint ErrorsSharePoint General

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